Is it safe to buy tickets from your website?

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Yes. We use trusted payment providers (such as Stripe) and all transactions are processed through a secure SSL connection. Your personal and payment information is kept safe at all times.

 

Will I receive an official confirmation for my tickets?

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Yes. Right after your purchase, you will receive an email confirmation with tickets including a QR code. This QR code is your entry to the event.

 

What if I don’t receive my ticket by email?

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First, please check your spam folder. If you still can’t find your ticket, contact our customer support and we’ll resend it to you immediately.

 

Can I return my tickets if I can’t attend?

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Unfortunately, tickets are non-refundable if you are unable to attend. However, if the event is canceled by us, you will receive a full refund automatically.

 

What happens if the event is canceled or rescheduled?

 

• If the event is canceled: your ticket will be fully refunded.

• If the event is rescheduled: your ticket remains valid for the new date. If you cannot attend the new date, please contact us for further options.

 

 

Are tickets available at the door?

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Most of our events sell out in advance, so we strongly recommend purchasing your tickets online early.

 

How can I contact customer support?

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You can reach us by email at info@eventsnordics.com or through the contact form on our website. We usually respond within the same day.