We may collect and process the following personal data:

• Full name

• Email address

• Phone number (if provided)

• Ticket purchase details (e.g. event name, number of tickets, payment information)

We use your data for the following purposes:

• To deliver event tickets and confirm registration

• To communicate important event-related information

• To process cancellations and refunds if necessary

• To provide customer support

• To improve our website functionality and user experience (via cookies)

We process your data on the following legal grounds:

• Contractual necessity (e.g. fulfilling a ticket order)

• Legal obligations (e.g. accounting and taxation)

• Consent (e.g. for marketing or non-essential cookies)

We retain personal data:

• As long as necessary to deliver the event and handle any potential refunds

• For the duration required by law (e.g. accounting records)

• Cookie data is stored for a maximum of 13 months

After this, data is either deleted or anonymized.

We do not sell your data. However, we may share it with trusted third-party providers:

• Payment processors (e.g. Stripe, Wix Payments)

• Event management tools (e.g. Wix Events)

• Email services (for newsletters or event updates)

All third-party providers are GDPR-compliant and act only on our behalf.

Our website uses cookies to:

• Improve your browsing experience

• Enable website analytics (e.g. Google Analytics)

• Support marketing tools (e.g. Meta Pixel)

We ask for your consent to use non-essential cookies.

You have the right to:

• Request information about how your data is used

• Access, correct, or delete your personal data

• Withdraw your consent at any time

• Object to the use of your data for direct marketing

• File a complaint with a data protection authority

To exercise any of these rights, please contact us by email.

If you have any questions about this policy or your data, please reach out:

info@eventsnordics.com